Store Rules

The terms of use are written in masculine form, and this is for the sake of convenience only and is intended for male and female alike.

www.vineagreen.com Here is the “shop” we were a sales site containing products in the field of urban landscaping and Complementary Products.

The sale of the credit card details is encrypted with 128 bit encryption.

Payment will be made by credit card: Visa, Isracard and all other types of credit cards.

Browsing the Site and / or purchasing the product and / or service offered for sale therein constitutes your consent to accept and act according to the instructions of the Bylaws  in Israel. Therefore, if you do not agree to any of the terms of these regulations, you are requested not to make any use of the site.

The product images on the site are intended for illustration only and there may be differences between the image and the actual product.

If there is a mistake in the description of the product and / or the price of the product, this does not require the “store”.

Taxes

All prices on the site include Israel VAT at the rate of 17% if the same products are subject to VAT according to any law, unless specifically stated otherwise.

Product warranty

The warranty for the products on the site appears on each product page. A product for which no warranty is warranted means the Product is under the basic warranty for a period of 12 months.

The warranty does not include damage caused as a result of unreasonable use and indirect liability other than warranty for the product itself.

If the product is not installed according to the installation and use instructions, the product warranty will be canceled.

Return products and cancel transactions

You can cancel any Order on the site within 14 days from the date of Order without any charge, as long as the order was not sent to the customer. If the order has been sent to the customer, the customer will be charged shipping fees.

In the following cases, cancellation will not be received and of the money will not be returned to the customer:

The client decided to cancel the deal after 14 days.

The customer requested to cancel the transaction within the 14 days available to him but the product is not in the same condition as our company (broken, cracked, scratched or used).

Return of the product is the responsibility of the customer and it will be executed within 14 days from the date of receipt. The product should be returned in good condition, with no scratches or Defects in its original packaging. Return by the company or its representative from the customer’s home will entail payment for collection.

Attached is a link to the Consumer Council website regarding the laws of canceling a transaction in Israel:

http://www.consumers.org.il/category/group-1

Supply of products

“The Store” will ensure the supply of the purchased product or service, to the address provided or to the nearest post office within the time specified on the site, unless specifically stated otherwise.

The Store will act to provide the product and / or service in accordance with the terms of supply stated on the site, subject to full payment.

The “Shop” will not be responsible for the delay in performing the supply of the product in the following cases:

Force majeure and without prejudice to the generality of the foregoing, war, hostilities, emergency situations and natural disasters.

Strike at suppliers of services or goods required to manufacture and / or transport the products.

For any reason beyond the Company’s control.

postage

As part of the payment for the product.

The customer will be entitled to collect the product directly from the “store” warehouses if this service is performed according to the conditions presented on the website, by prior arrangement.

It is agreed that in the event of collection by the customer, no shipping charges will be collected from the customer.

In areas that are restricted from the security point of view, the “store” and / or the supplier will be entitled to supply the products to customers in a nearby and acceptable location, in coordination with the customer.

The times of delivery of products and / or services as specified on the sales page include only business days: Sunday – Thursday excluding Saturdays and holidays.

Store Info

Vinea green

Address: Yavne 8 Kfar Saba

Phone: +972-3-6860041

Contact: info@vineagreen.com